Terms of Service
Last Updated: December 2024
Acceptance of Terms
By accessing and using the eardocqvba website (eardocqvba.life) and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") constitute a legally binding agreement between you and eardocqvba B.V., a company registered in the Netherlands (Registration Number: 47381926, VAT Number: NL454798123B137), with its registered office at Eikenlaan 177, 5053 IH Tilburg, North Brabant, Netherlands.
Description of Service
eardocqvba operates as a discount marketplace connecting customers with quality products at competitive prices. Our services include:
- Online marketplace platform for discounted products
- Product curation and quality verification services
- Customer support and assistance
- Order processing and coordination with suppliers
- Information and advisory services related to products
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
User Obligations
By using our services, you agree to:
- Provide accurate, current, and complete information when creating an account
- Maintain the security of your account credentials
- Use our services only for lawful purposes and in accordance with these Terms
- Respect the intellectual property rights of eardocqvba and third parties
- Not engage in any activity that could damage, disable, or impair our services
- Not attempt to gain unauthorised access to our systems or user accounts
- Comply with all applicable laws and regulations
Prohibited Activities
You are expressly prohibited from:
- Using our services for any fraudulent or illegal purpose
- Impersonating another person or entity
- Transmitting viruses, malware, or other harmful code
- Scraping, crawling, or harvesting data from our website
- Interfering with the proper working of our services
- Violating the privacy or rights of other users
Orders and Payments
When you place an order through eardocqvba, you are making an offer to purchase the products at the listed price. We reserve the right to accept or decline your order for any reason, including product availability, pricing errors, or suspected fraudulent activity.
Pricing and Payment
- All prices are displayed in Euros (EUR) and include applicable taxes
- Prices are subject to change without notice
- Payment is due at the time of order placement
- We accept various payment methods as indicated on our website
- We reserve the right to cancel orders with pricing errors
Delivery and Risk of Loss
Delivery terms and shipping costs are specified during the checkout process. Risk of loss and title for products pass to you upon delivery to the carrier. Delivery times are estimates and not guaranteed.
Returns and Refunds
As a marketplace platform, return and refund policies may vary depending on the specific supplier and product. General return conditions include:
- Products must be returned in original condition within the specified return period
- Certain products may be excluded from returns for hygiene or safety reasons
- Return shipping costs may apply unless the product is defective
- Refunds will be processed using the original payment method
- Processing time for refunds may vary depending on payment method and supplier
For specific return information, please refer to the product listing or contact our customer service team.
Intellectual Property
The eardocqvba website, including its design, layout, graphics, photographs, images, digital downloads, data compilations, and software, is owned by eardocqvba B.V. and is protected by intellectual property laws including copyright, trademark, and other proprietary rights.
License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these Terms. This license does not include:
- The right to resell or make commercial use of our website or its contents
- The right to collect and use product listings or descriptions
- The right to make derivative uses of our website or its contents
- The right to download or copy account information for other merchants
Trademarks
"eardocqvba" and related marks are trademarks of eardocqvba B.V. You may not use our trademarks without our prior written permission. All other trademarks, service marks, and trade names referenced on our website are the property of their respective owners.
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. For detailed information about our data practices, please review our Privacy Policy.
Limitation of Liability
To the maximum extent permitted by applicable law, eardocqvba B.V., its directors, employees, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.
Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, including but not limited to:
- The accuracy, completeness, or reliability of product information
- The availability or uninterrupted operation of our services
- The merchantability or fitness for a particular purpose of products
- The security of our website or the protection of user data
Limitation of Damages
In no event shall our total liability to you for all damages exceed the amount paid by you to eardocqvba in the twelve (12) months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of liability, so the above limitations may not apply to you.
Indemnification
You agree to defend, indemnify, and hold harmless eardocqvba B.V., its directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms
- Your use of our services
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
Termination
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use our services will cease immediately.
Effect of Termination
Upon termination of your account:
- Your access to our services will be immediately revoked
- We may delete your account information and data
- Outstanding orders may be cancelled at our discretion
- Sections of these Terms that by their nature should survive termination will remain in effect
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts of the Netherlands.
European Union Rights
If you are a consumer resident in the European Union, you may have additional rights under EU consumer protection laws that cannot be waived by these Terms. Nothing in these Terms affects your rights as a consumer under applicable EU law.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.
We encourage you to review these Terms periodically to stay informed of any changes. If you do not agree to the modified Terms, you should discontinue your use of our services.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired thereby. In such cases, the invalid provision will be replaced with a valid provision that most closely reflects the intent of the original provision.
Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and eardocqvba B.V. regarding the use of our services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.
Contact Information
If you have any questions about these Terms, please contact us at:
eardocqvba B.V.
Eikenlaan 177
5053 IH Tilburg
North Brabant, Netherlands
Email: legal@eardocqvba.life
Phone: +31 40 323 5304